The transfer of funds may take a while. Please wait around 5 minutes just in case the transaction really pushed through. If you haven’t received any money after you cashed in, follow these steps to check if your Cash In transaction was successful:
STEP 1: Check your network signal and make sure you have a stable connection
STEP 2: Check if you received an SMS/Email confirmation from DroppCash
NOTE: Please wait up to 5 minutes to receive the SMS/Email confirmation of your transaction.
STEP 3: Check if your Cash In transaction was reflected in your Transaction History
TIP: To know more on how to check your transaction history, visit Where can I find my Transaction History in the DroppCash App.
If none of the tips above helped, file a ticket in the support section, and a DroppCash representative will get back to you within 24 business hours after you have sent your inquiry.
